About Us

The Difference Is in the Detail

Mackenzie Plumbing & Drains has proudly served homes and businesses across Mackenzie and greater Brisbane for over 20 years, offering a complete range of plumbing and drainage solutions from blocked drains and pipe relining to CCTV drain inspections and emergency pipe repairs. Our licensed plumbers bring hands-on experience to every job, whether it's a stubborn stormwater issue in an older Mackenzie home or a full sewer line repair for a local business. We take pride in treating every property with the same care we'd want for our own, arriving on time, fully equipped and ready to sort the problem the first time round.

What truly sets us apart is how we work, not just what we fix. Every quote comes with transparent, fixed pricing before we start, so there are never any surprises on your invoice. Our Tidy Tradie guarantee means we leave your home spotless, and our lifetime workmanship guarantee backs every repair we complete. It's this combination of honesty, skill and respect for your property that keeps Mackenzie locals calling us back.

    Why Trust Mackenzie Plumbing & Drains

    Two Decades of Plumbing Expertise You Can Rely On

    Two decades in the trade has taught us that reliable plumbing comes down to skill, honesty and respect for your time. From routine tap repairs to complex drain excavation, our team has seen it all across Brisbane and the Gold Coast, and we bring that depth of knowledge to every job we take on in Mackenzie.

    Two Decades of Plumbing Expertise You Can Rely On

    Fully Licensed & Insured

    Every plumber on our team holds current licensing and insurance, so you can trust the work carried out at your property meets Queensland plumbing standards.

    Trusted by Local Families

    Word travels fast in Mackenzie, and most of our new customers come from referrals by neighbours who've experienced our workmanship firsthand.

    Guarantees That Mean Something

    Our lifetime workmanship guarantee and Tidy Tradie promise aren't just slogans, they're commitments we stand behind on every job, big or small.

    Local Know-How

    We understand the older clay pipes and drainage quirks common throughout Brisbane suburbs like Mackenzie, helping us diagnose problems faster and fix them properly.

    A Personal Note From Our Founder

    Built On Honesty, Backed By Experience

    Sam Proctor

    Sam Proctor

    Founder

    When I started Mackenzie Plumbing & Drains, I wanted to build something different from the typical plumbing experience many homeowners had come to expect. I'd seen too many quotes blow out and too many jobs left half-finished, so I set out to create a business built on straight talking, fair pricing and genuine care for the customer.

    Twenty years on, that same philosophy guides everything we do, from a simple tap washer replacement to a full sewer line repair. Every member of our team shares that commitment, and it's why so many Mackenzie and Brisbane families trust us with their homes.

    Our Promise

    We promise upfront fixed pricing on every job, so you know the cost before we start, with no hidden fees or surprise call-out charges added later.

    Our Approach

    We approach every job methodically, using tools like CCTV drain inspections and leak detection technology to diagnose the real problem before recommending a fix.

    Why Choose Us

    Trusted, Reliable and Fully Insured

    Choosing a plumber for your Mackenzie home shouldn't feel like a gamble. We combine two decades of hands-on experience with modern diagnostic tools and a genuine respect for your property, so you get lasting results without the stress.

    Customer-First Service

    We listen first, explain your options clearly, and only recommend work that's genuinely needed.

    Advanced Equipment

    From high-pressure water jetting to pipe relining, we use modern tools that fix problems with minimal disruption to your property.

    Drainage Specialists

    Blocked drains, stormwater issues and leak detection are our bread and butter, handled with precision every time.

    Guaranteed Workmanship

    Every repair is backed by our lifetime workmanship guarantee, giving you lasting peace of mind long after we've left.